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Welcome!
to
Our Site!
Questions? Call Us
800-808-1948 or 270-754-3151 |
Frequently Asked Questions About
Dial-Up Internet Access
Does MyDotSpot.com force me
to view Pop-Up Ad's?
No,
we are a premium provider so we
do not force our customers to
view pop-up ad's
of any kind. Other services do
this because they sell their
service so cheap they must
look to other revenue streams to make money.
Does MyDotSpot.com
really offer nationwide service?
Yes,
we have 94.7 % of the U.S.
covered as well as Canada and
Puerto Rico with over
38,000 dial-up numbers.
What type of payment options
does MyDotSpot.com accept?
At
this time We only do Mail-In
Bill Payment and Walk-In's
( But is subject to change if the need arises)
What If I Don't Like The
Service After I Sign-Up?
We
do not force you into a
contract, you may cancel at
anytime.
However, If you have prepaid for
extra months or paid in advance
such as quarterly or
yearly, we do not refund prepaid service.
Is MyDotSpot.com Service
Unlimited?
Yes,
we offer Unlimited
Attended Use. That means
as long as you are sitting in
front of your PC working we will provide you as much time as needed.
We do not allow you to leave your PC connected to the Internet 24 hours
per day
just to check email every 2 mins or stay connected just because.
However if you are using your PC, you may have as much time as needed.
I Have A Question That Isn't
Covered Here, Who Do I Ask?
You
can contact our main office
during business hours or drop us
an email at
support@mydotspot.com and we
will be happy to answer any
questions you may have.
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